Got Questions? We’ve got answers.

Frequently Asked Questions

Got Questions? We’ve got answers.

FAQs

We accept online credit card payments and personal checks.

A deposit is required to secure your date. Then we’ll split the remaining balance into two payments that are due 90 days and then 30 days before your wedding. We’re also happy to offer you a custom payment plan, just say the word!

Our goal is to work as a team with the photographer you have selected for your wedding day. Often there will be shots you’ve pre-arranged with them and we don’t want to get in the way of that. We’re all about communication, positive attitudes and working in concert with each other so that all of your memories are perfectly captured!

If there’s anything you want our crew to capture on the fly, feel free to throw it out there and we’ll make it happen!

Our cinematography team is trained to film in the New Pace style. Our unique style is cinematic, crisp, modern, fun, and sentimental.

Your films are delivered digitally through an online hosting platform with a user-friendly interface that mimics a DVD style menu. You can download your films directly to your own profile, download to your computer, etc. We’ll also mail you a USB with your films on it. (Not to worry DVD’s are also available as an add-on!)

Absolutely! You can add a drone to any package with 2 videographers based on availability.

We record audio in various ways throughout your day! During your ceremony we will record audio on our cameras and place wireless lavalier microphones throughout your venue, on one of you and/or on the officiant to ensure crisp, clear vow recordings. Our sound recorders are for recording purposes only and do not amplify sound out to your guests.

For your reception, we work in conjunction with your DJ or band to secure a feed from their microphones and place backup microphones whenever necessary.

In order to get the cinematic look that you see in our films, our videographers will have at least two cameras with them and supporting creative equipment. 

Videography is a perfect complement to photography. You can experience the sights, sounds, and emotions of your wedding day in a way photos can’t capture. It might be the only time you have everyone you love in the same place, so you don’t want to regret not having a wedding film.

Our 2 videographer packages are our most popular because they allow for more extensive coverage of your wedding days events. Having a videography team with you for the day means that we can film both of you and your sides of your wedding party getting ready even if they’re happening at the same time or at different addresses. 

We don’t want to miss anything! So, throughout the day there are also more cameras filming and specialty equipment being used by your videography team which gives us the opportunity to get even more creative dynamic footage to work with. 

Our team of amazing videographers are experts in their craft, reliable and fun to work with on your wedding day. From booking and planning to post-wedding you’ll also have our entire studio crew working behind the scenes to make sure everything goes off without a hitch!

We like to make it simple, affordable, and completely worry-free (Yes we have backup systems in place in case of emergency!) so that you can have beautiful films to treasure forever AND enjoy the process with us from start to finish.

The majority of our weddings come past couples referrals so we think that says alot about what it’s like to work with our crew! (Read more about our team & processes)

Of course, this film is all about you! The music will dictate the tone, pace and overall feel of your film. Slower music gives a romantic and sentimental feel, while faster-paced music gives an upbeat, fun, and energetic feel. We will help you pick timeless music from our extensive collection of mainstream music to perfectly tell the story of your day.

Definitely! We love working with couples of all genders, cultures, and religions.

Thank you! We’re tickled pink when we hear how much our clients love their films. You can leave a review, share on social media, and be sure to talk to us about our referral program!

Absolutely! Our other division, New Pace Productions creates unique branded, educational and inspirational digital content for companies, schools, non-profits & more. Our videos are used to accomplish goals, inspire people to action, educate, sell, brand, and illuminate target audiences.

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