Got Questions? We’ve got answers.

Frequently Asked Questions

Got Questions? We’ve got answers.

FAQs

We accept online credit card payments and personal checks.

A deposit is required to secure your date. Then we’ll split the remaining balance into two payments. The first payment will be due 90 days before your wedding and the final payment will be due 30 days before. We’re also happy to talk to you about a custom payment plan.

Of course, this film is all about you! Your Post Production Coordinator will help you pick a timeless song or songs from our extensive collection of licensed music to perfectly tell the story of your day.

Your films are delivered digitally through an online hosting platform with a user-friendly interface that mimics a DVD style menu. You can download your films directly to your own profile, download to your computer, etc. We’ll also mail you a USB with your films on it. (Not to worry old-school DVD’s are also available as an add-on!)

Our bench mark is 90 days. We work with you before your day on song selection(s) so that we can jump right into working on your films after you’re married. Our goal is to get you your films as soon as possible without sacrificing quality.

Local city and state taxes, along with any applicable travel and/or holiday fees are not included in package pricing. Those will be shown in your formal proposal.

Our goal is to work in concert with your photographer, so we let them take the lead. Often there will be shots you’ve pre-arranged with them and we don’t want to get in the way of that. If there’s anything you want our crew to capture on the fly, feel free to throw it out there and we’ll make it happen.

Our cinematography team is trained to film in the New Pace style. Our unique style is cinematic, crisp, modern, fun, and sentimental.

We make it simple, affordable, and positive. Our goal is to give you films you’ll treasure forever. We want you to fall in love with them, share them, and rave about us to your friends and family. When it’s their turn to get married, you’ll let them know there’s no one else to use except New Pace Wedding Films because your experience was THAT good the whole way through. Since the bulk of our couples are referrals, we think we’re hitting the mark on that!

Videography is a perfect complement to photography. You can experience the sights, sounds, and emotions of your wedding day in a way photos can’t capture. It might be the only time you have everyone you love in the same place, so you don’t want to regret not having a wedding film.

We’ve hand-picked all of our videographers for their amazing cinematic filming skills, reliability, professionalism, and rave reviews from our couples. When you book, we secure your videographer(s) immediately and then take care of all the details in-house to make it as easy as possible.

Before your wedding day, they’ll reach out to introduce themselves, go over your timeline, and answer any last minute questions you may have. Not to worry, having our incredible team to pull from also ensures we have backup systems in place in case of emergency.

Thank you! We’re tickled pink when we hear how much our clients love their films. You can leave a review, share on social media, and be sure to talk to us about our referral program!

In order to get the cinematic look that you see in our films, our videographers have at least two cameras with them and supporting creative equipment. 

Great question! Every couple’s day is so different so we can’t guarantee the total length of your films. However, the length does depend on how long your ceremony and reception are, the number of videographers, your timeline, how long the videographer is scheduled to stay, etc. 

We record audio in various ways throughout your day! During your ceremony we will record audio on our cameras and place wireless lavalier microphones throughout your venue, on one of you and/or on the officiant to ensure crisp, clear vow recordings. Our sound recorders are for recording purposes only and do not amplify sound out to your guests.

For your reception, we work in conjunction with your DJ or band to secure a feed from their microphones and place backup microphones whenever necessary.

Absolutely! Our other division, New Pace Productions creates unique branded, educational and inspirational digital content for companies, schools, non-profits & more. Our videos are used to accomplish goals, inspire people to action, educate, sell, brand, and illuminate target audiences.

To create the Documentary Cuts of your ceremony and reception, we smoothly edit the raw footage to take out bad camera movements, repeated attempts to get the perfect shot, etc. We clean up the footage so that when you sit down to view your Ceremony and Reception, it’s like watching a movie of your day without all those outtakes and bloopers!

Raw footage on the other hand is unedited footage that consists of clips taken directly from the camera files. We offer a raw footage hard drive as an add-on but do not include it in our packages.

Yes, you can add a drone to any package with 2 videographers based on availability.

Yes, we work with couples of all genders, cultures, and religions.

Unfortunately one videographer can’t be in two places at once. Having two videographers allows us to film both sides of your wedding party simultaneously getting ready. It also allows us to get more extensive coverage of your wedding day events and gives us the opportunity to get more creative shots. 

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