Got Questions? We’ve got answers.

Frequently Asked Questions

Got Questions? We’ve got answers.

FAQs

We accept online credit card payments and personal checks.

A deposit is required to secure your date. Then we’ll split the remaining balance into two payments. The first payment will be due 90 days before your wedding and the final payment will be due 30 days before. We’re also happy to talk to you about a custom payment plan.

Our goal is to work in concert with your photographer, as a team so we let them take the lead. Often there will be shots you’ve pre-arranged with them and we don’t want to get in the way of that.

If there’s anything you want our crew to capture on the fly, feel free to throw it out there and we’ll make it happen!

Our cinematography team is trained to film in the New Pace style. Our unique style is cinematic, crisp, modern, fun, and sentimental.

Your films are delivered digitally through an online hosting platform with a user-friendly interface that mimics a DVD style menu. You can download your films directly to your own profile, download to your computer, etc. We’ll also mail you a USB with your films on it. (Not to worry DVD’s are also available as an add-on!)

Absolutely! You can add a drone to any package with 2 videographers based on availability.

We record audio in various ways throughout your day! During your ceremony we will record audio on our cameras and place wireless lavalier microphones throughout your venue, on one of you and/or on the officiant to ensure crisp, clear vow recordings. Our sound recorders are for recording purposes only and do not amplify sound out to your guests.

For your reception, we work in conjunction with your DJ or band to secure a feed from their microphones and place backup microphones whenever necessary.

In order to get the cinematic look that you see in our films, our videographers will have at least two cameras with them and supporting creative equipment.

Videography is a perfect complement to photography. You can experience the sights, sounds, and emotions of your wedding day in a way photos can’t capture. It might be the only time you have everyone you love in the same place, so you don’t want to regret not having a wedding film.

It can be tough for one videographer to capture everything if things are happening at the same time or in different rooms/locations. We don’t want to miss anything, so having two videographers with you for the day allows us to dedicate time to filming both sides of your wedding party simultaneously getting ready. It also allows us to get more extensive coverage of your wedding day events and gives us the opportunity to get more creative shots. 

We make it simple, affordable, and stress-free to check videography off your to-do list! Our goal is to give you films you’ll treasure forever. We want you to fall in love with them, share them, and rave about us to your friends and family. Since the majority of our couples are referrals, we think we’re hitting the mark on that!

Of course, this film is all about you! The music will dictate the tone, pace and overall feel of your film. Slower music gives a romantic and sentimental feel, while faster-paced music gives an upbeat, fun, and energetic feel. We will help you pick timeless music from our extensive collection of mainstream music to perfectly tell the story of your day.

Definitely! We love working with couples of all genders, cultures, and religions.

Thank you! We’re tickled pink when we hear how much our clients love their films. You can leave a review, share on social media, and be sure to talk to us about our referral program!

Absolutely! Our other division, New Pace Productions creates unique branded, educational and inspirational digital content for companies, schools, non-profits & more. Our videos are used to accomplish goals, inspire people to action, educate, sell, brand, and illuminate target audiences.

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